
The Property Ombudsman
The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.
Click here to view Complaints procedures form
Click here to view/download the TPO Consumer Guide
Click here to view/download the TPO Code of Practice for Residential Lettings Agents
Click here to view/download the TPO Code of Practice for Residential Estate Agents